FAQ

  • 1. What are Savannah Verde’s perfume oils made from?

    Our perfume oils are crafted using premium-quality ingredients, including essential oils, fragrance oils, and carrier oils. They are designed to provide a long-lasting, luxurious scent.

  • 2. Are your perfume oils safe for sensitive skin?

    Our perfume oils are generally safe for use, but individuals with sensitive skin or known reactions to essential oils should proceed with caution. We recommend performing a patch test before use. Apply a small amount to your inner arm and wait 24 hours. If irritation occurs, discontinue use immediately and consult a healthcare professional if necessary.

  • 3. Can your perfume oils be consumed or used internally?

    No, our perfume oils are for external use only and should never be ingested or used internally.

  • 4. Are your products safe to use during pregnancy or while breastfeeding?

    If you are pregnant or nursing, we recommend consulting a healthcare professional before using any fragrance or essential oil-based products, as some ingredients may not be suitable.

  • 5. Can children use Savannah Verde perfume oils?

    We advise keeping all perfume oils and fragrance products out of reach of children. They are not designed for use by children.

  • 6. How should I store my perfume oils?

    Store your perfume oils in a cool, dry place, away from direct sunlight and extreme temperatures, to preserve their quality and fragrance.

  • 7. What should I do if I experience a skin reaction?

    If you experience redness, burning, itching, or irritation after using our perfume oils:

     1. Stop using the product immediately.

     2. Wash the affected area with soap and water.

     3. Seek medical advice if symptoms persist.

  • 8. What is Savannah Verde Ltd’s liability policy for product use?

    By using our products, you acknowledge that Savannah Verde Ltd and its affiliates assume no liability for any adverse reactions, damages, or claims resulting from improper use, misuse, or individual sensitivities. Always use our products as directed.

  • 9. Are your products compliant with UK, EU, and US regulations?

    Yes, all Savannah Verde Ltd products adhere to applicable safety and regulatory standards in the UK, EU, and USA.

  • 10. Can I return a product if I have a reaction?

    Please review our return policy on our website. If you experience an issue with one of our products, contact our customer service team for assistance.

  • 11. What is the best way to apply fragrance?

    For the best results, apply fragrance by spraying it approximately 20 to 40 cm away from your body. Focus on your meridian points, such as the neck, behind the ears, wrists, and chest. These areas enhance the longevity and projection of the scent, as they naturally emit heat. Avoid rubbing the fragrance into your skin, as this can alter its scent profile.

  • 12. Can I mix Savannah Verde perfume oils with other products?

    We do not recommend mixing our perfume oils with other products unless explicitly advised, as this may alter their properties and potentially cause adverse reactions. Always consult a professional before combining products.